Incidents reported on status page for BrainUs https://status.brainus.lk/ https://d1lppblt9t2x15.cloudfront.net/logos/80355d254d4703216dbca16c6d7449cc.png https://status.brainus.lk/ en https://status.brainus.lk/incident/836373 Mon, 02 Mar 2026 16:35:14 -0000 https://status.brainus.lk/incident/836373#e73bdef58b2a1d1cd85f9f79abe529f64b957e65e26fae3e98a936700b847270 MongoDB Atlas recovered. https://status.brainus.lk/incident/836373 Sat, 28 Feb 2026 19:57:06 -0000 https://status.brainus.lk/incident/836373#5509069c52a7589db671da1ce68dd5c7dfc350b63c5e34100c37b827db3ced90 MongoDB Atlas went down. https://status.brainus.lk/incident/834428 Thu, 26 Feb 2026 20:00:21 -0000 https://status.brainus.lk/incident/834428#a9e9e11d9127bb2dde1c35eb6485f8e62e181661be91a54222b2b614c4cf021b MongoDB Atlas recovered. https://status.brainus.lk/incident/834428 Thu, 26 Feb 2026 19:22:04 -0000 https://status.brainus.lk/incident/834428#03ce58385524e520e3292bb1237061ef9ffe6efb62ba75ce31d7444c748db140 MongoDB Atlas went down. https://status.brainus.lk/incident/829003 Fri, 20 Feb 2026 17:05:31 -0000 https://status.brainus.lk/incident/829003#1075db1aa8bd257d0613227a2dc5d2f0714bbd0c44a69fa9652023c6a3549d58 MongoDB Atlas recovered. https://status.brainus.lk/incident/829003 Thu, 19 Feb 2026 18:52:03 -0000 https://status.brainus.lk/incident/829003#f5127d01eb6adbb3ff4c0c72e5fda52bac2b40b9ef7bf02a4d8b45cf9ff107a7 MongoDB Atlas went down. https://status.brainus.lk/incident/814687 Mon, 02 Feb 2026 07:03:00 -0000 https://status.brainus.lk/incident/814687#2e34e21c21370a8049ae42fca03a0e8dd7eddfc2c3954f41e2ff527e520d5b1f Resolved by MongoDB : "Resolved - The DNS records have been backfilled and clusters that had these IP addresses should be recovered." https://status.brainus.lk/incident/814687 Sun, 01 Feb 2026 11:18:00 -0000 https://status.brainus.lk/incident/814687#8e82f07320dae4e5e6c13d516b857e818df5bc2f7f83124a02fd67a832d91382 The incident detected by our monitoring system was due to a partial service degradation on MongoDB Cloud. Some MongoDB-dependent operations may have been slower or temporarily affected. This issue is on MongoDB’s side, not ours, and we are actively monitoring the situation. For reference, MongoDB currently reports a “Partially Degraded Service” on their status page. https://status.brainus.lk/incident/814687 Sun, 01 Feb 2026 11:17:05 -0000 https://status.brainus.lk/incident/814687#13aa3fc39773a8448be901a583e5094c41fc53bc7edf5a898fe6d27c1b7fb67e MongoDB Atlas went down. https://status.brainus.lk/incident/814687 Sun, 01 Feb 2026 11:15:43 -0000 https://status.brainus.lk/incident/814687#9fa4429cf86892c5ec672aca0cdc0e5a4a90b6d39d3fd73746625fde14b76b88 MongoDB Atlas recovered. https://status.brainus.lk/incident/814687 Fri, 30 Jan 2026 01:02:05 -0000 https://status.brainus.lk/incident/814687#4988ea928bf8dcd3e26fde0e65d7bf20b37c945549d1f8a36c54e146d7a826d1 MongoDB Atlas went down. https://status.brainus.lk/incident/814687 Fri, 30 Jan 2026 00:00:13 -0000 https://status.brainus.lk/incident/814687#f9bd799edc4336671114d50d4580c5b65104aee5b197fe33a7c43cae8e337a6b MongoDB Atlas recovered. https://status.brainus.lk/incident/814687 Thu, 29 Jan 2026 22:32:10 -0000 https://status.brainus.lk/incident/814687#03811745dd641b2c4181ec1eec2ea4ce1b7c98f977e23e119bca1d6988ee5d5f MongoDB Atlas went down. https://status.brainus.lk/incident/814687 Thu, 29 Jan 2026 22:10:18 -0000 https://status.brainus.lk/incident/814687#c4611dbbb1dc167a7156416a362414f64b06b29607b50453ba4acc8251068b48 MongoDB Atlas recovered. https://status.brainus.lk/incident/814687 Thu, 29 Jan 2026 22:03:12 -0000 https://status.brainus.lk/incident/814687#fbfd49739ed9f58f06981402c4d2133a482712a024c2174251dee9becbb958b5 MongoDB Atlas went down. https://status.brainus.lk/incident/808228 Tue, 20 Jan 2026 16:35:08 -0000 https://status.brainus.lk/incident/808228#87d108cddb5ebad5e7997d4d6ed6546a52aa28bb411384aceb808e9c8c3bac5f MongoDB Atlas recovered. https://status.brainus.lk/incident/808228 Tue, 20 Jan 2026 16:27:39 -0000 https://status.brainus.lk/incident/808228#730ce42194c1dd3b7eb4b378569bdc81cab295953c0b7af88f34be6f7bcbe8f3 MongoDB Atlas went down. https://status.brainus.lk/incident/804853 Thu, 15 Jan 2026 09:20:30 -0000 https://status.brainus.lk/incident/804853#5cf2253c6770b100c2fcb8b5603dc91b48e6c0dc992ed792b54df0fb27b3bab7 Redis recovered. https://status.brainus.lk/incident/804853 Thu, 15 Jan 2026 09:13:22 -0000 https://status.brainus.lk/incident/804853#903c1b5522bb9ab6c4a433a7b99c9d5c17b30e0e5cc97a1a5fbdc2ec451227c3 Redis went down. https://status.brainus.lk/incident/804853 Thu, 15 Jan 2026 05:40:04 -0000 https://status.brainus.lk/incident/804853#53417024c5a4e79eb3e3b7770ae6336d33a3114aeafe1aa683ed29e786ae0110 MongoDB Atlas recovered. https://status.brainus.lk/incident/804853 Thu, 15 Jan 2026 05:32:23 -0000 https://status.brainus.lk/incident/804853#a11d6d922cca8b22194c2c2b649bc29ec0d4eaf3d833ac47993a35f3edd6bfa6 MongoDB Atlas went down. https://status.brainus.lk/incident/794241 Fri, 26 Dec 2025 09:00:00 -0000 https://status.brainus.lk/incident/794241#0d75b14746070c3c913601e46de942da639480e2a9279b92bf1f01d36e0cb65d We have successfully completed the migration from app.brainus.lk to learn.brainus.lk. All services are now fully operational on the new domain, and users can continue accessing the platform without interruption. No data loss was reported during the migration https://status.brainus.lk/incident/794241 Fri, 26 Dec 2025 08:55:56 -0000 https://status.brainus.lk/incident/794241#e0a7acd313e3d4f6742e63fcb350b5998a458ef79066be799314b8a92fcffe8a BrainUs App recovered. https://status.brainus.lk/incident/794241 Fri, 26 Dec 2025 07:47:41 -0000 https://status.brainus.lk/incident/794241#36808cf9166e7dd06128bcb257cbe01d7521e2ebe2fcf5b72235e25e94d86fc6 BrainUs App went down. https://status.brainus.lk/incident/791904 Sun, 21 Dec 2025 21:25:46 -0000 https://status.brainus.lk/incident/791904#9457d69c62f20b3d657a1f672d33648580c00d8c3b800705493f3888e8066876 BrainUs App recovered. https://status.brainus.lk/incident/791904 Sun, 21 Dec 2025 18:27:51 -0000 https://status.brainus.lk/incident/791904#53007ce8f477554625c45b0304bf6e17e7e6836e30600e8b73627ad01510ade1 BrainUs App went down. https://status.brainus.lk/incident/791904 Sun, 21 Dec 2025 11:25:05 -0000 https://status.brainus.lk/incident/791904#20c656d9c7870d737bfbe3bbc2388d8e2c4d82e2834a4655bfe83d34995ddadc MongoDB Atlas recovered. https://status.brainus.lk/incident/791904 Sun, 21 Dec 2025 11:18:06 -0000 https://status.brainus.lk/incident/791904#7987cb38a64aa74758f2c200ae21912457f503b4c587bb9c16d3794b61fc07cc MongoDB Atlas went down. https://status.brainus.lk/incident/791121 Sat, 20 Dec 2025 00:35:05 -0000 https://status.brainus.lk/incident/791121#6d74bc08038d117d71fa2141d0f074f70008137ab86916ad0bf70484a7a1ffdb MongoDB Atlas recovered. https://status.brainus.lk/incident/791121 Fri, 19 Dec 2025 21:47:10 -0000 https://status.brainus.lk/incident/791121#e2efa6541bcd9d7a06c5a1fac389411b2bd8070b46747b3ae3122a4a26df8ee5 MongoDB Atlas went down. https://status.brainus.lk/incident/787626 Tue, 16 Dec 2025 15:45:11 -0000 https://status.brainus.lk/incident/787626#43c36394699687000f1a30ed3e0562124f694d7da299951fe355709754eecb89 MongoDB Atlas recovered. https://status.brainus.lk/incident/787626 Tue, 16 Dec 2025 15:37:15 -0000 https://status.brainus.lk/incident/787626#7d8bdb439743aa39f01c5688fc551c47418c755e619003809579b2d76d0610ee MongoDB Atlas went down. https://status.brainus.lk/incident/784896 Fri, 12 Dec 2025 20:55:07 -0000 https://status.brainus.lk/incident/784896#f0833e953432449b161a6476f3a1fba0ae953781f62acda15cb601455be2691b MongoDB Atlas recovered. https://status.brainus.lk/incident/784896 Fri, 12 Dec 2025 20:42:01 -0000 https://status.brainus.lk/incident/784896#da43da3f6da1beb16d2fe3f03584be4a2f68879084f7eb44d910fd878f09dc2b MongoDB Atlas went down. https://status.brainus.lk/incident/784896 Fri, 12 Dec 2025 14:53:32 -0000 https://status.brainus.lk/incident/784896#c4c6eaa2bbad853469520074fd4c3b803ca81fa429c4090a19559bc2052c41b4 Redis recovered. https://status.brainus.lk/incident/784896 Fri, 12 Dec 2025 13:35:27 -0000 https://status.brainus.lk/incident/784896#a14fa65a01187e43b876429cc0582c3fb4aa1efe4e57eb1af9958bca0892ae94 Redis went down. https://status.brainus.lk/incident/784896 Fri, 12 Dec 2025 05:17:20 -0000 https://status.brainus.lk/incident/784896#188837d038970f30f1669399fd5129315b94251e2e961cdeb9a69d08b61199b8 Redis recovered. https://status.brainus.lk/incident/784896 Fri, 12 Dec 2025 05:09:28 -0000 https://status.brainus.lk/incident/784896#7427c84f840a7c464d241425fc1e0643e2344ad09df5f37b79a760c77d57e042 Redis went down. https://status.brainus.lk/incident/784307 Thu, 11 Dec 2025 15:51:27 -0000 https://status.brainus.lk/incident/784307#1e582ca30f8e7cc2f80d5793761eba499fdf1f32313dfa36b470ef37d5188ffa Backend API recovered. https://status.brainus.lk/incident/784307 Thu, 11 Dec 2025 15:41:52 -0000 https://status.brainus.lk/incident/784307#dcbd3afd8999f96f25eaeec022769324fcac455463b726b0f2bff751f2a730c8 Redis recovered. https://status.brainus.lk/incident/784307 Thu, 11 Dec 2025 07:46:35 -0000 https://status.brainus.lk/incident/784307#377ccae02f6354bea598317e88a580f17953e9ae25a9834293a516f996c6d819 Backend API went down. https://status.brainus.lk/incident/784307 Thu, 11 Dec 2025 07:37:02 -0000 https://status.brainus.lk/incident/784307#474f874b6278d5290b1e7359d31fd9d684a43fe5969c598e0c68e853b52037d4 Redis went down. https://status.brainus.lk/incident/780172 Fri, 05 Dec 2025 09:18:49 -0000 https://status.brainus.lk/incident/780172#56ca8d13fa841835eac4c4920120e01445002c4b22fd28dbb7101111a71529aa Supabase recovered. https://status.brainus.lk/incident/780172 Fri, 05 Dec 2025 08:50:16 -0000 https://status.brainus.lk/incident/780172#e2f6c7cb84af70599827ffc35e7db64f303448bd37a6e2a8741efc11d9e159b1 Supabase went down. https://status.brainus.lk/incident/777069 Mon, 01 Dec 2025 01:07:30 -0000 https://status.brainus.lk/incident/777069#fbfa8d95cc10a002067522015a2a7d3a120389a5f3b51be88fd72d4d324e247c MongoDB Atlas recovered. https://status.brainus.lk/incident/777069 Mon, 01 Dec 2025 00:04:22 -0000 https://status.brainus.lk/incident/777069#c371f426ef5400a8e0dd050b4ecbb1070580ec451b2451b29378d565349f5bae MongoDB Atlas went down. https://status.brainus.lk/incident/775377 Thu, 27 Nov 2025 16:16:00 -0000 https://status.brainus.lk/incident/775377#4b37ee682f604717abb60c591fa942dca6370c071f96312aa48f13fe230902c6 Chat is fully back to normal! We’ve fixed the Redis validation issue by making it tolerant of older messages with incomplete citations. All conversations are now loading and saving correctly, and caching is working as intended. https://status.brainus.lk/incident/775377 Thu, 27 Nov 2025 16:16:00 -0000 https://status.brainus.lk/incident/775377#4b37ee682f604717abb60c591fa942dca6370c071f96312aa48f13fe230902c6 Chat is fully back to normal! We’ve fixed the Redis validation issue by making it tolerant of older messages with incomplete citations. All conversations are now loading and saving correctly, and caching is working as intended. https://status.brainus.lk/incident/775377 Thu, 27 Nov 2025 10:13:00 -0000 https://status.brainus.lk/incident/775377#189583e5d5fc22399fff7f7965d3055e35daf25c322b956024656a5e0cbcc59c We've pinpointed the cause of the chat outage: our new Redis caching system is rejecting older conversation messages that contain incomplete document citations, such as missing file names or IDs. This validation error is blocking the entire chat process, preventing users from sending or saving new messages https://status.brainus.lk/incident/775377 Thu, 27 Nov 2025 10:13:00 -0000 https://status.brainus.lk/incident/775377#189583e5d5fc22399fff7f7965d3055e35daf25c322b956024656a5e0cbcc59c We've pinpointed the cause of the chat outage: our new Redis caching system is rejecting older conversation messages that contain incomplete document citations, such as missing file names or IDs. This validation error is blocking the entire chat process, preventing users from sending or saving new messages https://status.brainus.lk/incident/775377 Thu, 27 Nov 2025 10:05:00 -0000 https://status.brainus.lk/incident/775377#ed5311c9408385f316f860487361c195d87e78816cfe5782ef59b9c5f551b4de We're investigating an issue with our chat system that is preventing users from sending messages. The problem occurs when the system tries to process conversations that reference certain documents. We're working to fix the problem as quickly as we can. We'll share another update shortly. https://status.brainus.lk/incident/775377 Thu, 27 Nov 2025 10:05:00 -0000 https://status.brainus.lk/incident/775377#ed5311c9408385f316f860487361c195d87e78816cfe5782ef59b9c5f551b4de We're investigating an issue with our chat system that is preventing users from sending messages. The problem occurs when the system tries to process conversations that reference certain documents. We're working to fix the problem as quickly as we can. We'll share another update shortly.